# Portuguese Fitbit Product Support Specialist - Sofia, Fully Paid Relocation

> Patrique Mercier Recruitment By Cyriel · Sofia, Bulgaria · Full-time · Posted 2026-03-25

**Salary:** EUR 18,000–24,000

**Workplace:** on_site

**Department:** Portuguese

## Description

🌟 Patrique Mercier Recruitment ES is seeking a Portuguese Fitbit Product Support Specialist to join our team in Sofia, Bulgaria, with a fully paid relocation package! If you are a native Portuguese speaker with a passion for technology and customer support, this is an excellent opportunity to grow your career in an international setting.

As a Fitbit Product Support Specialist, you will provide outstanding technical support to Portuguese-speaking customers, helping them resolve issues and utilize their Fitbit devices effectively. This role offers the chance to be part of a dynamic team while enjoying full relocation support to beautiful Sofia.

  

### Your Responsibilities

-   Offer high-quality product support for Fitbit devices to Portuguese-speaking customers via phone, email, and chat.
-   Effectively diagnose and troubleshoot technical problems.
-   Advise customers on maximizing their Fitbit product experience.
-   Maintain detailed and accurate records of all customer interactions using CRM systems.
-   Work closely with other departments to escalate complex cases and contribute to service improvements.
-   Engage in continuous learning to stay up-to-date with Fitbit product developments and updates.

## Requirements

-   Native or near-native fluency in Portuguese (both spoken and written) is a must. Clearly indicate your nationality and native language in your C.V. and/or Cover Letter.
-   Strong technical aptitude and enthusiasm for wearable technology.
-   Experience in customer service or product support is preferred.
-   Excellent communication and interpersonal skills.
-   Ability to work independently and collaboratively within a team.
-   Willingness to relocate to Sofia, Bulgaria, with relocation fully covered.
-   Proactive problem-solver with great attention to detail.

## Benefits

1.  • Financial support during relocation
2.  • Fully paid training
3.  • Stable job and career development opportunities
4.  • Attractive salary
5.  • Additional health insurance
6.  • 50+ benefits and services to choose from
7.  • Positive international working environment
8.  • Support and learning
9.  • Employee referral bonuses

## Apply

[Apply at Patrique Mercier Recruitment By Cyriel](https://apply.workable.com/patrique-mercier-recruitment-1/j/61E0CF93F7/apply)

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