# Hebrew Player support specialist for gaming department in Sofia Bulgaria

> Patrique Mercier Recruitment By Cyriel · Bulgaria (Remote) · Full-time · Posted 2026-02-28

**Salary:** EUR 20,000–25,000

**Workplace:** remote

**Department:** Hebrew

## Description

Patrique Mercier Recruitment is thrilled to offer an exceptional opportunity for a Hebrew Player Support Specialist in our gaming department, based in Sofia, Bulgaria! If you are passionate about gaming and fluent in Hebrew, this is your chance to embark on a rewarding career journey.

As a Hebrew Player Support Specialist, you will be the primary contact for our Hebrew-speaking players, providing assistance with their inquiries, troubleshooting issues, and ensuring an outstanding gaming experience. Join our vibrant team and help cultivate a thriving gaming community!

### Your Key Responsibilities

-   Deliver outstanding support to Hebrew-speaking players through various communication channels, including chat, email, and forums.
-   Troubleshoot player issues and resolve queries efficiently to maximize player satisfaction.
-   Collect and analyze player feedback to enhance our gaming services and product offerings.
-   Maintain detailed records of player interactions in our support systems.
-   Collaborate with various departments to streamline operations and effectively address player concerns.
-   Contribute to the development and implementation of best practices for player support.

## Requirements

-   Fluency in Hebrew is required; proficiency in English is an advantage.
-   A strong passion for gaming with knowledge of current gaming trends and communities.
-   Prior experience in customer support or a related role in gaming is favorable but not mandatory.
-   Excellent communication skills, both written and verbal, with the ability to engage players effectively.
-   Strong analytical and problem-solving skills with a proactive approach to handling player issues.
-   A positive attitude and the ability to work well in a team-oriented environment.
-   Willingness to adapt to the fast-paced nature of the gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses

## Apply

[Apply at Patrique Mercier Recruitment By Cyriel](https://apply.workable.com/patrique-mercier-recruitment-1/j/D85BC66170/apply)

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