# Irish Player support specialist for gaming department in Sofia Bulgaria

> Patrique Mercier Recruitment By Cyriel · Bulgaria (Remote) · Full-time · Posted 2026-02-27

**Salary:** EUR 20,000–25,000

**Workplace:** remote

**Department:** Irish

## Description

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for an Irish Player Support Specialist in our gaming department, located in Sofia, Bulgaria! If you have a passion for gaming and are fluent in Irish, this is your chance to turn that passion into a fulfilling career.

In this role, you will serve as the main point of contact for our Irish-speaking players, assisting them with their inquiries, troubleshooting any issues that arise, and ensuring they have a superb gaming experience. Join our enthusiastic team and help foster a thriving gaming community!

### Your Key Responsibilities

-   Provide top-notch support to Irish-speaking players through multiple communication channels, such as chat, email, and forums.
-   Assist players in troubleshooting their issues and resolving queries efficiently to enhance overall satisfaction.
-   Gather and relay player feedback to improve our services and gaming products.
-   Document player interactions and maintain accurate records in our support systems.
-   Work collaboratively with other teams to ensure operational efficiency and effective problem resolution.
-   Participate in the development and implementation of best practices for player support.

## Requirements

-   Fluency in Irish is essential; proficiency in English is beneficial.
-   A genuine passion for gaming with an understanding of the latest gaming trends.
-   Previous customer support experience or a background in the gaming industry is an asset, but not required.
-   Strong written and verbal communication skills with the ability to engage effectively with players.
-   Excellent problem-solving skills and a proactive attitude toward resolving player issues.
-   A positive outlook and the ability to work collaboratively within a team environment.
-   Flexibility to adapt in a dynamic gaming industry.

## Benefits

-   **Financial support during relocation**
-   Fully paid training 
-   Stable job and career development opportunities
-   Attractive salary
-   Additional health insurance
-   50+ benefits and services to choose from
-   Positive international working environment
-   Support and learning
-   Employee referral bonuses

## Apply

[Apply at Patrique Mercier Recruitment By Cyriel](https://apply.workable.com/patrique-mercier-recruitment-1/j/DCEB54AD1E/apply)

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