# Danish Speaking Online Platform Support Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Full-time · Posted 2025-08-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is pleased to offer a position for a Danish Speaking Online Platform Support Agent. This role is crucial in delivering excellent support to Danish-speaking users of our online platform. If you have a talent for communication and a commitment to helping customers succeed, we would be thrilled to have you on our team!

  

### Responsibilities

-   Provide high-quality support to Danish-speaking users through various channels, including email, live chat, and phone, addressing their queries and resolving issues with the platform.
-   Troubleshoot and resolve technical problems related to user accounts and platform functionalities expediently.
-   Educate users on navigating the platform and utilizing its features to enhance their experience.
-   Carefully document user interactions and solutions in our CRM system to maintain a record of service quality.
-   Collaborate with various teams to identify common user issues and recommend improvements to the platform.
-   Stay updated on any changes or new features of the platform to provide timely and accurate support.
-   Follow up with users to ensure that their issues have been resolved and they are satisfied with the solution.

## Requirements

-   Fluent in Danish and English, with strong writing and speaking skills.
-   Prior experience in customer support or technical assistance, particularly in an online environment.
-   Understanding of online platforms and their functionalities.
-   Strong problem-solving abilities and a dedicated customer service mentality.
-   Excellent communication and interpersonal skills.
-   Experience with CRM software and customer support tools is advantageous.
-   Ability to work independently while managing multiple tasks in a fast-paced setting.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/00C7E6A79E/apply)

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