# German Speaking Customer Service for Healthcare industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Germany (Remote) · Full-time · Posted 2025-11-06

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** German

## Description

Patrique Mercier Recruitment FR is thrilled to announce a fantastic opportunity for a German Speaking Customer Service Representative in the Healthcare industry. This position is perfect for individuals who are passionate about healthcare and committed to providing excellent support to German-speaking clients, ensuring they receive the service and information they need.

  

### Responsibilities

-   Provide outstanding customer service to German-speaking clients in the healthcare sector via phone, email, and chat.
-   Assist clients with inquiries related to healthcare services, products, and documentation.
-   Address and resolve client complaints and issues promptly while maintaining high levels of customer satisfaction.
-   Collaborate with medical professionals and internal teams to deliver accurate information and support to clients.
-   Maintain up-to-date knowledge of company offerings, policies, and industry regulations.
-   Document all customer interactions meticulously to ensure compliance and quality assurance.
-   Support clients through various processes, providing information and guidance where needed.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Experience in customer service, preferably within the healthcare or medical sector.
-   Strong communication and interpersonal skills.
-   Ability to handle sensitive information with discretion and professionalism.
-   Proficiency in customer service software and Microsoft Office Suite.
-   Detail-oriented with strong problem-solving abilities.
-   A genuine interest in healthcare and helping others navigate the system.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/028E43422E/apply)

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