# Finnish Speaking Marketplace Customer Representative

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is excited to offer a new position for a Finnish Speaking Marketplace Customer Representative. As a vital member of our customer service team, you will play a crucial role in ensuring our Finnish-speaking customers receive top-level support and assistance when using our marketplace.

  

### Responsibilities

-   Act as the main point of contact for Finnish-speaking customers, providing exceptional service through phone, email, and live chat.
-   Assist customers in navigating the marketplace, answering inquiries related to products, pricing, and order management.
-   Effectively resolve customer complaints and queries, ensuring timely resolution and customer satisfaction.
-   Document customer interactions thoroughly in our CRM system for accurate tracking and reporting.
-   Collaborate with internal teams to share customer feedback and drive service enhancements.
-   Stay informed about marketplace updates, promotions, and new products to provide customers with accurate information.
-   Participate in team meetings and training, contributing to a positive and supportive team environment.

## Requirements

-   Fluency in Finnish and English, with strong verbal and written communication skills.
-   Experience in customer service or similar roles is preferred.
-   Strong problem-solving skills and a commitment to customer satisfaction.
-   Proficient in CRM software and comfortable with digital communication platforms.
-   Excellent organizational skills and attention to detail.
-   Proactive self-starter capable of working both independently and as part of a team.
-   Positive attitude and enthusiasm for enhancing the customer service experience.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/0B5925ABBB/apply)

---
Powered by [Workable](https://www.workable.com)