# Polish Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

> Patrique Mercier Recruitment By Nellie · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-03-14

**Salary:** EUR 15,000–20,000

**Workplace:** remote

**Department:** Patrique Bulgaria

## Description

Patrique Mercier Recruitment FR is excited to announce a unique opportunity for Polish speakers seeking a career in customer service in beautiful Sofia, Bulgaria. This position offers a fully paid relocation package, making it an ideal chance for those looking to make a fresh start in a vibrant city while working for a reputable company.

  

### Responsibilities

-   Provide exceptional customer service to Polish-speaking clients via various communication channels, including phone, email, and chat.
-   Assist customers with inquiries regarding products, services, and account-related issues.
-   Resolve customer complaints and issues efficiently, ensuring a positive experience for every client.
-   Document and track customer interactions accurately for future reference and process improvement.
-   Coordinate with internal teams to escalate and resolve complex customer issues promptly.
-   Keep up-to-date with product knowledge and industry trends to provide informed support.
-   Contribute to enhancing customer satisfaction and loyalty through effective service and support.

## Requirements

-   Fluency in Polish and English, both spoken and written.
-   Experience in customer service or a related field is preferred.
-   Strong communication skills with a focus on customer satisfaction.
-   Ability to troubleshoot and resolve customer inquiries effectively.
-   Proficient in using customer service software and Microsoft Office applications.
-   Detail-oriented and organized with strong multitasking abilities.
-   Willingness to relocate to Sofia, Bulgaria, with a passion for new experiences and challenges.

## Benefits

-   Paid comprehensive training provided
-   Secure job with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Choose from over 50 benefits and services
-   Welcoming international work atmosphere
-   Ongoing support and learning opportunities
-   Bonuses for referring new employees
-   **Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/1E18CCF05C/apply)

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