# Spanish Speaking End User Support Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-30

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Spanish Speaking End User Support Specialist. This role is perfect for motivated individuals who are passionate about helping others and excel in a fast-paced technological environment. As a Spanish Speaking End User Support Specialist, you will provide dedicated support to Spanish-speaking clients, resolving their technical issues and ensuring an optimal user experience.

  

### Responsibilities

-   Deliver high-quality support to end users in Spanish through multiple communication channels, including phone, email, and chat.
-   Identify and troubleshoot technical problems associated with software, hardware, and network systems.
-   Educate and guide users on effectively using various applications and tools.
-   Document support interactions and resolutions accurately in the ticketing system.
-   Collaborate with technical teams for the escalation of complex issues and contribute suggestions for service improvement.
-   Follow up with users to ensure their issues have been resolved satisfactorily.
-   Keep abreast of the latest technologies and updates to enhance support delivery.

## Requirements

-   Fluency in Spanish and English is required, with strong verbal and written communication skills.
-   Prior experience in an end user support role or a customer service position is preferred.
-   Effective troubleshooting abilities with a keen attention to detail.
-   Outstanding customer service skills and a proactive attitude.
-   Knowledge of support ticketing systems and remote assistance tools is an advantage.
-   Ability to prioritize tasks and work independently in a dynamic work environment.
-   A genuine interest in technology and a commitment to professional development.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/202E2EB342/apply)

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