# Norwegian Speaking Streaming Platform Support Representative -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Norway (Remote) · Full-time · Posted 2025-08-04

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Norwegian

## Description

Patrique Mercier Recruitment FR is looking for a Norwegian Speaking Streaming Platform Support Representative to join our dedicated support team. In this role, you will be instrumental in assisting Norwegian-speaking users with their inquiries and ensuring they have a seamless experience while using our streaming platform. If you have a passion for customer service and technology, we want to talk to you!

  

### Responsibilities

-   Provide exceptional customer support to Norwegian-speaking users through email, live chat, and phone, addressing inquiries related to the streaming service.
-   Troubleshoot a variety of technical issues regarding account setup, streaming performance, and content availability.
-   Guide users on platform features and functionalities, enhancing their overall streaming experience.
-   Document all customer interactions and resolutions accurately in the CRM system.
-   Collaborate with cross-functional teams to communicate user feedback and suggest potential enhancements to the service.
-   Stay informed about updates to the streaming platform and industry trends to provide informed support.
-   Conduct follow-ups to ensure user satisfaction and resolve any remaining concerns.

## Requirements

-   Fluency in Norwegian and English, both written and spoken.
-   Previous experience in customer support or technical assistance, particularly in the streaming or entertainment sector.
-   Understanding of streaming technologies and user interaction patterns.
-   Strong analytical skills and effective problem-solving abilities.
-   Exceptional communication skills focused on delivering high levels of customer satisfaction.
-   Knowledge of CRM systems or support ticketing tools is preferred.
-   Ability to work independently in a fast-paced and dynamic environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/23DB055A33/apply)

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