# Danish Speaking Helpdesk Support Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Full-time · Posted 2025-08-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is on the lookout for a Danish Speaking Helpdesk Support Agent to enhance our exceptional support team. This role is designed for individuals who are passionate about technology and enjoy helping others. As a Helpdesk Support Agent, you will be responsible for providing outstanding support to our Danish-speaking clients by resolving their technical queries and ensuring a seamless experience.

  

### Responsibilities

-   Deliver high-quality helpdesk support to Danish-speaking customers via phone, email, and chat.
-   Troubleshoot various technical issues related to software, hardware, and applications.
-   Accurately record all customer interactions and resolutions in the helpdesk ticketing system.
-   Guide clients on optimal product usage while sharing knowledge of features and benefits.
-   Work collaboratively with team members to escalate complicated issues as needed.
-   Follow up on tickets to ensure a prompt resolution and customer satisfaction.
-   Keep abreast of product developments and new technologies to enhance service delivery.

## Requirements

-   Fluency in Danish and English, both written and verbal, is mandatory.
-   Experience in technical support or customer service is preferred.
-   Strong problem-solving abilities and analytical thinking skills.
-   Exceptional communication skills with a strong commitment to customer satisfaction.
-   Familiarity with helpdesk software and ticketing systems.
-   Ability to manage multiple tasks in a fast-paced environment.
-   A proactive approach to learning and keeping technical knowledge up-to-date.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/2652AC03D8/apply)

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