# Norwegian Speaking End User Support Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Norway (Remote) · Full-time · Posted 2025-08-01

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Norwegian

## Description

Patrique Mercier Recruitment FR is excited to announce a vacancy for a Norwegian Speaking End User Support Specialist. This position is tailored for driven professionals who are enthusiastic about technology and committed to providing excellent support services. As a Norwegian Speaking End User Support Specialist, you will play a crucial role in assisting Norwegian-speaking clients by resolving their technical concerns and ensuring a positive user experience.

  

### Responsibilities

-   Provide top-notch support to end users in Norwegian through various channels, including phone, email, and chat.
-   Identify, troubleshoot, and resolve technical issues related to hardware, software, and network operations.
-   Guide users on effectively utilizing different applications and systems.
-   Maintain accurate records of support interactions and resolutions using a ticketing system.
-   Collaborate with technical teams to escalate intricate issues and propose improvements to support processes.
-   Ensure follow-up with users to confirm that their issues are resolved and that they are satisfied with the support received.
-   Stay updated with new technologies and updates to continuously improve service delivery.

## Requirements

-   Fluency in Norwegian and English is essential, with excellent communication skills in both writing and speaking.
-   Previous experience in end user support or a customer service role is highly desirable.
-   Strong analytical and problem-solving skills to address technical challenges.
-   Excellent customer service skills and a desire to help others.
-   Familiarity with support ticketing systems and remote support tools is beneficial.
-   Able to manage multiple priorities and work independently in a fast-paced environment.
-   A passion for technology and a willingness to learn and grow.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/27B14081C4/apply)

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