# Danish Speaking End User Support Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Full-time · Posted 2025-08-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Danish Speaking End User Support Specialist. This position is tailored for energetic individuals who are keen to provide excellent support in a tech-savvy environment. As a Danish Speaking End User Support Specialist, you will be responsible for assisting Danish-speaking clients by resolving their technical inquiries and delivering a superb user experience.

  

### Responsibilities

-   Provide exceptional support to end users in Danish via various communication channels, including phone, email, and chat.
-   Diagnose and troubleshoot technical issues related to software, hardware, and networking.
-   Offer guidance and training to users on how to utilize different applications effectively.
-   Document all support interactions and resolutions in the ticketing system for accurate record maintenance.
-   Collaborate with technical teams for the escalation of complex problems and suggest improvements to support processes.
-   Conduct follow-up communication with users to confirm their issues are resolved and they are satisfied with the support received.
-   Stay updated on new technology developments and changes to improve service quality.

## Requirements

-   Fluency in Danish and English is essential, with excellent communication skills in both writing and speaking.
-   Previous experience in end user support or a customer service-oriented role is highly desirable.
-   Strong problem-solving skills and the ability to effectively address technical challenges.
-   Excellent customer service mindset and a passion for helping others.
-   Familiarity with support ticketing systems and remote support tools is a plus.
-   Able to juggle multiple priorities and work independently in a fast-paced environment.
-   A genuine interest in technology and a commitment to continuous learning.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/3095AD5D7F/apply)

---
Powered by [Workable](https://www.workable.com)