# Finnish Speaking Customer Support for Social Media

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with exciting job opportunities. We are currently seeking a Finnish Speaking Customer Support Representative for Social Media. This role is ideal for individuals who are enthusiastic about social media and customer service and wish to assist Finnish-speaking clients in navigating their social media inquiries and issues.

  

### Responsibilities

-   Provide outstanding customer support to Finnish-speaking clients through social media platforms, handling inquiries and resolving issues promptly.
-   Assist customers with questions about product features, account management, and user experience on social media applications.
-   Monitor social media channels for customer feedback and engage with users to enhance their experience.
-   Document customer interactions accurately and track issues to ensure proper follow-up.
-   Collaborate with marketing and product teams to address customer needs and report on social media trends.
-   Stay updated on the latest social media trends, platform updates, and policies to provide knowledgeable assistance.
-   Gather feedback from customers to support improvements in service quality and product features.

## Requirements

-   Fluency in Finnish and English, both written and spoken.
-   Previous experience in customer support, preferably in social media or digital communication.
-   Strong understanding of social media platforms and their functionalities.
-   Excellent communication skills with a focus on providing a positive customer experience.
-   Detail-oriented with the ability to manage multiple inquiries simultaneously.
-   Proficient in using social media management tools and CRM systems.
-   Ability to work flexible hours, including evenings and weekends when necessary.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/32C754869D/apply)

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