# Portuguese Speaking Customer Service for Renewable Energy -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Portugal (Remote) · Full-time · Posted 2025-11-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Renewable Energy industry. This position is perfect for individuals passionate about sustainability and energy solutions, looking to make a positive impact while providing exceptional service to clients.

  

### Responsibilities

-   Deliver outstanding customer support to Portuguese-speaking clients via phone, email, and chat regarding renewable energy products and services.
-   Assist customers with inquiries about installations, maintenance, tariffs, and the benefits of renewable energy solutions.
-   Handle customer complaints professionally, providing effective resolutions while ensuring customer satisfaction.
-   Collaborate with internal teams to address technical queries and improve customer experience.
-   Maintain comprehensive knowledge of the company's renewable energy offerings and industry trends.
-   Document customer interactions meticulously and maintain organized service records for continuous improvement.
-   Promote the company's services and encourage clients to embrace sustainable energy solutions.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Experience in customer service, preferably within the renewable energy or environmental sector.
-   Excellent communication and interpersonal skills with a customer-centric approach.
-   Strong problem-solving skills and the ability to work under pressure.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   A genuine interest in renewable energy and sustainability initiatives.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/32FC80827F/apply)

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