# Swedish Speaking Customer Happiness Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Sweden (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Swedish

## Description

Patrique Mercier Recruitment FR is a premier recruitment agency known for connecting talented professionals with exceptional job opportunities throughout Greece. We are thrilled to announce an opening for a Swedish Speaking Customer Happiness Specialist. This role is essential for ensuring that our Swedish-speaking clients receive impeccable service and support, contributing to their overall satisfaction and loyalty.

  

### Responsibilities

-   Serve as the key point of contact for Swedish-speaking customers, providing support through multiple channels such as phone, email, and live chat.
-   Enhance customer experiences by effectively addressing inquiries and resolving challenges faced by our clients.
-   Keep detailed records of customer interactions and feedback in the CRM system for future reference and analysis.
-   Identify trends and opportunities for enhancing the customer experience based on customer communications.
-   Work hand-in-hand with other teams to implement solutions that prioritize customer happiness.
-   Remain knowledgeable about products and services to provide valuable assistance and recommendations to customers.
-   Foster a collaborative team culture by sharing feedback and contributing to team projects aimed at improving customer satisfaction.

## Requirements

-   Fluency in Swedish and English, with strong written and verbal communication abilities.
-   Prior experience in customer service or similar roles is preferred.
-   Ability to develop rapport and maintain positive relationships with customers.
-   Excellent analytical and problem-solving skills, with a focus on customer satisfaction.
-   Experience with CRM tools and customer support technologies is an asset.
-   Highly organized with strong attention to detail in all customer interactions.
-   A genuine passion for delivering exceptional customer experiences and promoting customer happiness.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/33384A41D2/apply)

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