# Italian Speaking Online Shopping Advisor -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Italy (Remote) · Full-time · Posted 2025-07-29

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Italian

## Description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for an Italian Speaking Online Shopping Advisor. If you are passionate about e-commerce and provide exceptional customer service, this role is perfect for you. As an Online Shopping Advisor, you will help Italian-speaking customers navigate their shopping experience, ensuring satisfaction and fostering loyalty.

  

### Responsibilities

-   Assist Italian-speaking customers via chat, email, and phone with their online shopping inquiries and needs.
-   Provide product information, recommendations, and support throughout the purchasing process.
-   Handle inquiries related to order status, returns, and exchanges efficiently and professionally.
-   Identify customer needs and provide personalized solutions to enhance their shopping experience.
-   Stay updated on product offerings and promotions to provide informed recommendations to customers.
-   Document customer interactions accurately to maintain up-to-date customer records.
-   Collaborate with other departments to resolve issues and improve overall service quality.

## Requirements

-   Fluency in Italian and English, with excellent verbal and written communication skills.
-   Prior experience in customer support or online retail environments is preferred.
-   A strong interest in e-commerce and knowledge of current trends in online shopping.
-   Ability to engage customers warmly while providing effective solutions.
-   Proficient in using customer support tools and e-commerce platforms.
-   Strong organizational skills, with the ability to multitask and manage a high volume of inquiries.
-   Team player with a positive attitude and a commitment to delivering a great customer experience.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/36707C4DA0/apply)

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