# Italian Speaking E-commerce Support Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Italy (Remote) · Full-time · Posted 2025-07-29

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Italian

## Description

Patrique Mercier Recruitment FR is thrilled to announce an opening for an Italian Speaking E-Commerce Support Specialist. This position is an excellent opportunity for individuals who are passionate about e-commerce and are fluent in Italian. You will play a pivotal role in ensuring a seamless online shopping experience for our Italian-speaking customers, addressing their needs and inquiries with expertise and care.

  

### Responsibilities

-   Provide outstanding support to Italian-speaking customers through email, chat, and phone inquiries.
-   Assist customers with questions about product information, order status, returns, and payment processes.
-   Resolve customer complaints and issues in a timely and professional manner.
-   Manage and process customer orders accurately and efficiently.
-   Stay informed about the latest product updates, promotions, and company policies.
-   Collaborate with cross-functional teams to improve customer experience and service delivery.
-   Document customer interactions accurately in the CRM system for effective tracking and follow-up.

## Requirements

-   Fluency in Italian and English, both written and spoken.
-   Previous experience in customer support or e-commerce roles is highly desirable.
-   Strong interest in e-commerce and knowledge of online shopping trends.
-   Excellent communication skills with a commitment to providing exceptional customer service.
-   Familiarity with customer service software and CRM applications.
-   Ability to work independently and manage inquiries in a fast-paced environment.
-   Strong problem-solving skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/3996753304/apply)

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