# Portuguese Speaking Customer Service for Telecommunications -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Portugal (Remote) · Full-time · Posted 2025-11-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Patrique Mercier Recruitment FR is excited to announce an opportunity for a Portuguese Speaking Customer Service Representative in the Telecommunications industry. This position is ideal for individuals who are passionate about technology and customer service, offering the chance to join a dynamic team supporting a leading telecommunications company.

  

### Responsibilities

-   Provide outstanding customer service to Portuguese-speaking clients via phone, email, and chat, addressing inquiries and providing information related to telecommunications products and services.
-   Assist customers with account management, billing inquiries, and technical support for telecommunications services.
-   Handle customer complaints and issues with professionalism, ensuring effective resolution and customer satisfaction.
-   Educate customers about product offerings, promotions, and service options to enhance their experience.
-   Document all customer interactions accurately and maintain detailed records for follow-up and continuous improvement.
-   Collaborate with internal teams to resolve complex issues and enhance overall service quality.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Previous experience in customer service, preferably within the telecommunications industry.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and ability to work under pressure.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   Enthusiasm for technology and a willingness to learn about telecommunications products and services.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/3D10A39954/apply)

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