# Polish Speaking Customer Service for Healthcare Industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Poland (Remote) · Full-time · Posted 2025-10-13

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Polish

## Description

Patrique Mercier Recruitment FR is delighted to announce an opportunity for a Polish Speaking Customer Service Representative specializing in the Healthcare industry. This role is designed for individuals passionate about healthcare and dedicated to providing outstanding support to Polish-speaking clients, ensuring they receive the best care and information possible.

  

### Responsibilities

-   Deliver exceptional customer service to Polish-speaking clients via phone, email, and chat.
-   Assist customers with inquiries related to healthcare services, benefits, and policies.
-   Provide guidance and support regarding claims processing and healthcare options.
-   Address and resolve customer complaints and issues with professionalism and empathy.
-   Collaborate with healthcare professionals and internal teams to offer accurate information and solutions to clients.
-   Maintain a thorough understanding of the company’s healthcare offerings to provide precise assistance.
-   Document all customer interactions and feedback for continuous improvement purposes.

## Requirements

-   Fluency in Polish and English, both written and spoken.
-   Experience in customer service, particularly in the healthcare industry is a plus.
-   Excellent communication and interpersonal skills, with a focus on empathy.
-   Strong problem-solving abilities and attention to detail.
-   Familiarity with healthcare terminology and systems is advantageous.
-   Proficiency in customer service software and Microsoft Office applications.
-   Adept at working in a fast-paced environment and handling sensitive information with confidentiality.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/4665C5E083/apply)

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