# German Speaking Customer Service for Consumer Services Company in Greece

> Patrique Mercier Recruitment By Nellie · Germany (Remote) · Full-time · Posted 2026-04-07

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** German

## Description

Patrique Mercier Recruitment FR is excited to offer a position for a German Speaking Customer Service Representative at a well-established Consumer Services Company based in Greece. This role involves providing exceptional support to German-speaking customers, ensuring their inquiries and needs are addressed professionally and efficiently.

  

### Responsibilities

-   Deliver excellent customer service to German-speaking clients via phone, email, and chat.
-   Assist customers with product information, account management, and service inquiries.
-   Resolve customer issues promptly and effectively, maintaining high customer satisfaction.
-   Stay informed about company products, services, and policies to provide accurate information.
-   Document customer interactions thoroughly and follow company procedures for record keeping.
-   Collaborate with internal teams to improve customer experience and resolve complex issues.

## Requirements

-   Fluency in German and English, both spoken and written.
-   Experience in customer service, preferably in consumer services or related sectors.
-   Strong communication and interpersonal skills.
-   Problem-solving skills with the ability to handle challenging situations calmly.
-   Familiarity with customer service software and Microsoft Office applications.
-   Organized, detail-oriented, and able to multitask in a fast-paced environment.
-   Customer-focused attitude with a commitment to delivering quality service.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/54E438147D/apply)

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