# Finnish Speaking Gaming Experience Specialist

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is excited to offer a unique opportunity for a Finnish Speaking Gaming Experience Specialist to join our talented team. In this role, you will be vital in ensuring that our Finnish-speaking players have an exceptional gaming experience. By providing top-tier support and understanding player needs, you will help foster a thrilling gaming environment.

  

### Responsibilities

-   Deliver exceptional customer service to Finnish-speaking gamers, promptly addressing their inquiries and resolving any issues they face.
-   Engage with players via multiple communication channels including live chat, email, and phone, ensuring smooth and enjoyable interactions.
-   Accurately document player interactions in our CRM system, compiling feedback to inform future enhancements.
-   Analyze player feedback and trends to provide actionable insights for improving the overall gaming experience.
-   Work closely with game developers to communicate player feedback and advocate for necessary game adjustments.
-   Stay updated on the latest gaming trends and industry developments to maintain engaging conversations with players.
-   Participate actively in team meetings to share insights and contribute to a collaborative atmosphere.

## Requirements

-   Fluency in Finnish and English with great verbal and written communication skills.
-   Experience in customer service, especially within the gaming industry, is a plus.
-   A passion for gaming along with an understanding of gamer culture and preferences.
-   Strong problem-solving and analytical skills to effectively address and resolve player issues.
-   Experience with CRM tools or similar customer support systems.
-   Detail-oriented and well-organized, with an ability to manage various inquiries simultaneously.
-   Proactive and enthusiastic, dedicated to ensuring an enjoyable gaming experience for all players.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/5501E67373/apply)

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