# Finnish Speaking Customer Support for Banking

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is passionate about connecting skilled professionals with exceptional career opportunities. We are currently looking for a Finnish Speaking Customer Support Representative for the Banking sector. This role is ideal for individuals who are enthusiastic about providing outstanding service to clients in the financial industry.

  

### Responsibilities

-   Provide top-notch customer support to Finnish-speaking clients regarding banking products and services through phone, email, and chat.
-   Assist customers with account inquiries, transaction issues, and general banking questions.
-   Effectively resolve customer complaints and ensure proper follow-up to enhance client satisfaction.
-   Document customer interactions accurately and manage inquiries in a timely manner.
-   Collaborate with internal teams to address customer needs and improve service quality.
-   Educate customers on banking procedures, products, and services available to them.
-   Gather customer feedback to contribute to the continuous improvement of customer service processes.

## Requirements

-   Fluency in Finnish and English, both written and spoken.
-   Previous experience in customer support, particularly in the banking or financial services sector.
-   Strong communication and interpersonal skills with a focus on client needs.
-   Detail-oriented with excellent organizational abilities.
-   Proficient in using customer relationship management (CRM) software and standard office applications.
-   Strong problem-solving skills and a proactive approach to customer assistance.
-   Willingness to work flexible hours, including evenings and weekends if required.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/56BDB1E61A/apply)

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