# Spanish Speaking In-Game Support Analyst -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is delighted to announce an opening for a Spanish Speaking In-Game Support Analyst. This position is tailored for individuals who are passionate about gaming and possess outstanding customer support skills. As an In-Game Support Analyst, you will be responsible for providing top-notch assistance to Spanish-speaking players, ensuring they have a fantastic and uninterrupted gaming experience by addressing their inquiries and technical challenges.

  

### Responsibilities

-   Deliver real-time support to Spanish-speaking players through in-game chat, email, and community forums.
-   Troubleshoot and resolve various in-game issues, assisting players with technical problems related to gameplay, accounts, and performance.
-   Document and monitor player issues within the support ticketing system, ensuring timely updates and follow-ups.
-   Effectively communicate with players to clarify game mechanics, features, and recent updates.
-   Collaborate with the game development team to relay player feedback and identify recurring issues.
-   Stay updated on the latest game developments, features, and industry trends to ensure informed support.
-   Contribute to optimizing support processes and enhancing player satisfaction initiatives.

## Requirements

-   Fluency in Spanish and English, with excellent communication skills both verbally and in writing.
-   Previous experience in customer support, particularly within the gaming industry, is highly valued.
-   Strong troubleshooting and problem-solving abilities to efficiently assist players with technical issues.
-   A keen gamer with a solid understanding of gaming mechanics and community interactions.
-   Willingness to work flexible hours, including evenings and weekends, to support player needs.
-   Familiarity with ticketing systems and customer support tools is a plus.
-   A positive attitude, empathy, and a commitment to providing an exceptional player support experience.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/57876612E3/apply)

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