# Danish Speaking Streaming Platform Support Representative -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Full-time · Posted 2025-08-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is seeking a Danish Speaking Streaming Platform Support Representative to join our enthusiastic support team. In this pivotal role, you will assist Danish-speaking users with their inquiries and contribute to a delightful streaming experience on our platform. If you are passionate about technology and customer service, we would love to welcome you to our team!

  

### Responsibilities

-   Provide top-notch customer support to Danish-speaking users through email, live chat, and phone, answering their questions regarding the streaming service.
-   Troubleshoot and resolve a range of technical issues related to account set-up, streaming quality, and content availability.
-   Guide users through platform features and ensure they are informed of best practices to optimize their streaming experience.
-   Accurately document customer interactions and resolutions in the CRM system.
-   Partner with other departments to share user feedback and suggest enhancements to the service.
-   Keep updated on the latest platform developments and streaming industry trends to provide informed support.
-   Proactively follow up with users to ensure their concerns are fully resolved and satisfaction is achieved.

## Requirements

-   Fluency in Danish and English, both spoken and written.
-   Experience in customer support or technical assistance, preferably in the streaming or entertainment sector.
-   Familiarity with streaming technology and user experience principles.
-   Strong analytical skills coupled with an effective problem-solving approach.
-   Excellent communication skills focused on delivering high customer satisfaction.
-   Knowledge of CRM systems or support ticketing tools is an advantage.
-   A proactive and independent work ethic in a dynamic and fast-paced environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/5800AB26DE/apply)

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