# French Speaking VIP Customer Support Agent

> Patrique Mercier Recruitment By Nellie · Greece (Remote) · Full-time · Posted 2025-08-18

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Join Patrique Mercier Recruitment FR as a French Speaking VIP Customer Support Agent and become an integral part of our luxury brand's team. This exciting position involves providing outstanding support to our high-profile French-speaking clients, ensuring they receive a tailored and exceptional experience.

  

### Responsibilities

-   Deliver personalized support to VIP French-speaking customers through various communication channels, including phone, email, and live chat.
-   Foster and maintain strong relationships with high-value clients, understanding their unique needs and preferences.
-   Address complex inquiries and complaints efficiently, ensuring a swift resolution to uphold customer satisfaction.
-   Maintain detailed records of customer interactions and follow up as necessary to ensure continued satisfaction.
-   Collaborate with internal teams to provide seamless service and effectively resolve customer issues.
-   Proactively seek feedback from clients to identify areas for service improvement and enhance the overall experience.
-   Stay well-informed of the latest products, services, and promotions to provide accurate and relevant guidance to customers.

## Requirements

-   Fluency in French and English, both written and spoken.
-   Experience in customer service, preferably with VIP clients.
-   Exceptional communication and relationship management skills.
-   Strong analytical skills and the ability to resolve issues effectively.
-   Detail-oriented with excellent organizational abilities.
-   Familiarity with CRM systems and standard office software.
-   A proactive and customer-centric mindset, dedicated to providing outstanding service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/59B40A805B/apply)

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