# French Speaking Airline Customer Service Agent

> Patrique Mercier Recruitment By Nellie · Greece (Remote) · Full-time · Posted 2025-08-21

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is pleased to offer an incredible opportunity for a French Speaking Airline Customer Service Agent. This position is tailored for individuals who are passionate about travel and dedicated to providing exceptional assistance to French-speaking passengers with their airline-related inquiries.

  

### Responsibilities

-   Provide outstanding customer support to French-speaking clients via phone, email, and chat.
-   Assist passengers with inquiries regarding flight bookings, cancellations, and modifications.
-   Effectively handle and resolve customer complaints and issues professionally.
-   Stay knowledgeable about the airline's services, policies, and updates to deliver accurate information.
-   Document all customer interactions accurately in the CRM system.
-   Collaborate with colleagues and other teams to ensure a seamless customer experience.
-   Participate in continuous training initiatives to enhance skills and service quality.

## Requirements

-   Fluency in French and English, with excellent verbal and written communication skills.
-   Prior experience in customer service, preferably in the airline or tourism industry.
-   Strong interpersonal skills and a customer-centric approach to service.
-   Ability to perform well in a fast-paced environment and manage multiple tasks effectively.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented mindset with excellent organizational abilities.
-   A passion for travel and a commitment to ensuring positive customer experiences.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/5E33AA5A24/apply)

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