# Czech Speaking Support Specialist - Work In Sofia, Bulgaria

> Recruitment By Ierotheos · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-11-02

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Czech

## Description

## Czech Speaking Support Specialist

## About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm specializing in connecting top-tier talent with world-class organizations. As a leader in European recruitment, we facilitate high-impact career opportunities in the Customer Support Services sector, ensuring excellence for both our clients and our candidates.

## Job Overview

We are currently seeking a motivated professional for a Czech Speaking Support Specialist position in Bulgaria. This role is a fantastic opportunity for those looking to advance their career in the Customer Support Services industry while enjoying a fully supported international move among the many exciting jobs in Bulgaria.

## Key Responsibilities

-   Deliver exceptional customer experiences by resolving inquiries via phone, email, and live chat.
-   Maintain high quality standards within the Customer Support Services environment through accurate documentation.
-   Provide expert guidance to Czech-speaking clients, ensuring all service level agreements are met.
-   Collaborate with cross-functional teams to escalate complex issues and provide prompt solutions.
-   Stay updated on service protocols to ensure consistent delivery for this Czech-speaking job role.
-   Act as a brand ambassador, reflecting the professionalism expected at Mercier Consultancy Group.
-   Contribute to the optimization of support workflows to enhance overall client satisfaction.

## Requirements

-   Native or fluent Czech (spoken and written).
-   Valid EU passport (mandatory).
-   Strong communication skills tailored for the Customer Support Services industry.
-   Ability to thrive in an on-site professional office setting in Sofia.
-   Previous experience in support roles is preferred but not required for this Czech-speaking job.
-   Proactive mindset suitable for the fast-paced nature of jobs in Bulgaria.

## Benefits

## What We Offer

-   Competitive Monthly Salary
-   Fully Paid Training
-   Health Insurance
-   Fully Paid Relocation Package (flight, transfer, hotel)
-   Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in
-   Monthly Performance Bonus
-   And Much More...

## Life in Bulgaria

Living in Bulgaria offers a unique blend of rich history, vibrant modern city life, and stunning natural landscapes. Choosing one of our Czech-speaking jobs means you will experience the welcoming culture of Sofia, where sunny weather and a burgeoning social scene create an ideal environment for international professionals relocating to Bulgaria.

Beyond the professional benefits of a Czech Speaking Support Specialist position in Bulgaria, you will enjoy a high quality of life with affordable living costs and world-class culinary experiences. Our dedicated relocation support ensures that moving to Bulgaria is a seamless transition, allowing you to focus on enjoying your new life in Bulgaria from day one.

## How to Apply

If you are ready to take the next step in your career with a premium firm and embrace a new challenge in an international environment, we invite you to apply now. Join Mercier Consultancy Group today and secure your future in this exciting Czech-speaking job. We look forward to reviewing your application!

## Apply

[Apply at Recruitment By Ierotheos](https://apply.workable.com/patrique-mercier-recruitment-fr/j/5ED61720C1/apply)

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