# spanish speaking customer service agent - work in Bulgaria - paid relocation

> Patrique Mercier Recruitment By Nellie · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-05-01

**Salary:** EUR 15,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is pleased to offer an excellent opportunity for a Spanish Speaking Customer Service Agent to join a dynamic team in Bulgaria. This role comes with a fully paid relocation package, making it ideal for individuals eager to advance their customer service career in a vibrant and international work environment.

  

### Responsibilities

-   Provide outstanding customer service to Spanish-speaking clients via phone, email, and chat.
-   Handle inquiries related to products, orders, returns, and general customer support.
-   Resolve customer complaints efficiently and professionally to ensure high satisfaction.
-   Maintain accurate documentation of customer interactions within the CRM system.
-   Stay up-to-date with products and services to assist customers effectively.
-   Collaborate with team members to enhance overall customer experience.
-   Participate in training to continuously improve product knowledge and service skills.

## Requirements

-   Fluency in Spanish and English, both spoken and written.
-   Relevant experience in customer service is preferred.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving skills with a customer-focused attitude.
-   Proficiency in customer service software and Microsoft Office tools.
-   Detail-oriented and well-organized.
-   Willingness to relocate to Bulgaria; relocation costs fully covered by the company.

## Benefits

-   Comprehensive training fully covered
-   Secure employment along with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Access to over 50 benefits and services tailored to your needs
-   A welcoming international workplace culture
-   Ongoing support and learning opportunities
-   1500 euro singing bonus
-   **Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/61CD0E5E2D/apply)

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