# Swedish Speaking Streaming Platform Support Representative

> Patrique Mercier Recruitment By Nellie · Sweden (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is on the lookout for a Swedish Speaking Streaming Platform Support Representative to join our fast-growing team. This role is pivotal in providing premium support to our Swedish-speaking customers, ensuring they have an outstanding experience on our streaming platform. If you have a knack for technology and a passion for customer service, we would love to meet you!

  

### Responsibilities

-   Assist Swedish-speaking users via email, live chat, and phone with their inquiries related to the streaming platform.
-   Troubleshoot and effectively resolve technical issues concerning account settings, streaming performance, and content accessibility.
-   Advise users on platform features and best practices to enhance their streaming experience.
-   Accurately document customer interactions and resolutions within the CRM system.
-   Work closely with other departments to provide feedback from users and suggest potential improvements to the service.
-   Keep informed about the latest updates to the platform and emerging trends in the streaming industry.
-   Engage in follow-up procedures with users to ensure complete satisfaction and resolve any outstanding concerns.

## Requirements

-   Fluency in Swedish and English, both writing and speaking.
-   Experience in customer service or technical support, particularly in the streaming or entertainment field, is preferred.
-   Good understanding of streaming technologies and user engagement techniques.
-   Strong problem-solving and analytical skills.
-   Exceptional communication skills, aimed at delivering high customer satisfaction.
-   Familiarity with CRM platforms or ticketing systems is a plus.
-   Ability to work autonomously in a fast-paced and dynamic environment.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/62F49DE56B/apply)

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