# Finnish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

> Patrique Mercier Recruitment By Nellie · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-04-05

**Salary:** EUR 20,000–24,000

**Workplace:** remote

**Department:** Finnish

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Finnish Speaking Customer Service Agent to join a forward-thinking company based in Sofia, Bulgaria. This role includes a fully paid relocation package, providing candidates with a seamless transition to a vibrant and dynamic work environment.

  

### Responsibilities

-   Provide high-quality customer service to Finnish-speaking customers via phone, email, and chat.
-   Handle inquiries related to products, orders, returns, and general support with professionalism and efficiency.
-   Resolve customer issues promptly to ensure excellent satisfaction levels.
-   Maintain accurate records of customer interactions and transactions in the CRM system.
-   Collaborate with cross-functional teams to enhance the overall customer experience.
-   Participate in ongoing training sessions to stay updated on product knowledge and customer service best practices.

## Requirements

-   Fluency in Finnish and English, both spoken and written.
-   Previous experience in customer service or related roles is preferred.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and a customer-focused mindset.
-   Proficiency in customer service software and Microsoft Office tools.
-   Highly organized with attention to detail.
-   Willingness to relocate to Sofia, Bulgaria, with all relocation expenses fully covered.

## Benefits

-   Comprehensive training fully covered
-   Secure employment along with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Access to over 50 benefits and services tailored to your needs
-   A welcoming international workplace culture
-   Ongoing support and learning opportunities
-   1500 euro singing bonus
-   **Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/6453A1017C/apply)

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