# Swedish Speaking Online Shopping Advisor

> Patrique Mercier Recruitment By Nellie · Sweden (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Swedish Speaking Online Shopping Advisor. If you have a flair for customer interaction and a love for online shopping, this role will be a great fit for you. In this position, you will assist Swedish-speaking customers in all aspects of their online shopping experience, ensuring they receive top-notch service and support.

  

### Responsibilities

-   Engage with Swedish-speaking customers through chat, email, and phone to address their online shopping needs.
-   Provide detailed product information, guidance, and personalized recommendations to enhance their buying experience.
-   Manage inquiries related to order statuses, returns, and exchanges with efficiency and professionalism.
-   Assess customer needs and offer tailored solutions to improve satisfaction.
-   Keep informed about product ranges, offers, and company promotions to relay accurate information to customers.
-   Maintain detailed records of customer interactions for follow-up and quality assurance.
-   Cooperate with team members and other departments to resolve customer issues and improve service processes.

## Requirements

-   Fluency in Swedish and English, with exceptional verbal and written communication skills.
-   Experience in customer service, particularly in an online retail or e-commerce environment.
-   A strong enthusiasm for e-commerce and an understanding of online shopping behaviors.
-   Ability to connect with customers and provide empathetic and effective assistance.
-   Familiarity with customer service software and e-commerce systems.
-   Excellent multitasking and organizational skills, capable of managing various customer inquiries effectively.
-   A positive team player with a strong dedication to customer satisfaction and service excellence.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/64EE925156/apply)

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