# Portuguese Speaking Customer Service for Manufacturing industry-Remote in Greece

> Patrique Mercier Recruitment By Nellie · Portugal (Remote) · Full-time · Posted 2025-11-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Manufacturing industry. This position is perfect for individuals who are passionate about delivering exceptional service and support to clients in a dynamic industrial environment.

  

### Responsibilities

-   Provide high-quality customer service to Portuguese-speaking clients via phone, email, and chat, addressing inquiries regarding products, orders, and services.
-   Assist customers with order processing, product information, and troubleshooting any issues.
-   Collaborate with internal teams to ensure timely and accurate fulfillment of customer requests.
-   Handle customer complaints and feedback professionally, striving to resolve issues and enhance customer satisfaction.
-   Maintain up-to-date knowledge of the company’s manufacturing processes and product offerings to provide accurate information.
-   Document all customer interactions thoroughly to support service improvement initiatives.
-   Foster strong relationships with customers to encourage loyalty and repeat business.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Previous experience in customer service, preferably within the manufacturing or industrial sector.
-   Strong communication and interpersonal skills.
-   Excellent problem-solving abilities and a customer-focused mindset.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills.
-   A proactive approach to learning about products and services offered by the company.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/6FE02C2CC3/apply)

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