# Danish Speaking Customer Service Agent - Work In Sofia - Fully Paid Relocation

> Patrique Mercier Recruitment By Nellie · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-04-05

**Salary:** EUR 20,000–24,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is offering a great opportunity for a Danish Speaking Customer Service Agent to join a reputable company in Sofia, Bulgaria. This role includes a fully paid relocation package, making it an excellent choice for Danish-speaking professionals looking to develop their careers abroad.

  

### Responsibilities

-   Provide outstanding customer service to Danish-speaking customers through phone, email, and chat.
-   Handle inquiries related to products, orders, returns, and general customer support.
-   Resolve customer issues and complaints efficiently to maintain high satisfaction.
-   Keep accurate records of customer interactions in the CRM system.
-   Work closely with internal teams to ensure excellent service delivery.
-   Participate in training to enhance product knowledge and customer service skills.

## Requirements

-   Fluency in Danish and English, both spoken and written.
-   Previous experience in customer service roles is preferred.
-   Strong communication and interpersonal skills.
-   Excellent problem-solving skills with a customer-focused approach.
-   Familiarity with customer service software and Microsoft Office tools.
-   Detail-oriented and well-organized.
-   Willingness to relocate to Sofia, with all relocation expenses fully covered.

## Benefits

-   Comprehensive training fully covered
-   Secure employment along with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Access to over 50 benefits and services tailored to your needs
-   A welcoming international workplace culture
-   Ongoing support and learning opportunities
-   1500 euro singing bonus
-   **Financial assistance for relocation, including transportation, hotel accommodations, rent, and help in securing a long-term place to live**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/74887EBC7E/apply)

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