# Spanish Speaking Remote Support Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-30

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking Remote Support Specialist. In this role, you will be the frontline support for Spanish-speaking clients, providing outstanding customer service and technical assistance. This is a remote position ideal for individuals who are proactive and enjoy solving problems for users.

  

### Responsibilities

-   Provide high-quality support to Spanish-speaking customers through various remote channels, including phone, email, and chat.
-   Identify, diagnose, and troubleshoot technical issues related to software, hardware, and applications.
-   Guide customers through step-by-step solutions and walk them through basic troubleshooting processes.
-   Keep detailed documentation of support cases and maintain accurate records in the support system.
-   Collaborate with technical teams to escalate and resolve more complicated technical issues.
-   Conduct follow-ups with clients to ensure complete resolution of issues and achieve customer satisfaction.
-   Stay updated on new products, services, and industry trends to enhance customer support experience.

## Requirements

-   Fluency in Spanish and English, with exceptional verbal and written communication skills.
-   Prior experience in customer support or technical support is highly desirable.
-   Strong troubleshooting abilities and a knack for problem-solving.
-   Customer-oriented mindset with excellent interpersonal skills.
-   Familiarity with remote assistance tools and customer relationship management (CRM) software is beneficial.
-   Ability to work independently in a remote setup while managing multiple tasks efficiently.
-   Enthusiasm for technology and a commitment to ongoing professional growth in the tech field.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/772A1BC8E8/apply)

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