# Spanish Speaking Customer Support for Online Travel Agency -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is dedicated to connecting talented professionals with exciting career opportunities. We are currently seeking a Spanish Speaking Customer Support Representative for an Online Travel Agency. This role is ideal for individuals who are passionate about travel and excel in customer service, providing support to Spanish-speaking clients as they plan and book their journeys.

  

### Responsibilities

-   Provide exceptional customer support to Spanish-speaking clients regarding travel bookings, itineraries, and travel policies through phone, email, and chat.
-   Assist customers with inquiries, changes, cancellations, and provide relevant travel information.
-   Handle complaints and ensure timely resolutions to enhance customer satisfaction.
-   Efficiently document customer interactions and ensure accurate follow-up on issues.
-   Collaborate with internal teams and travel partners to ensure a seamless experience for clients.
-   Educate customers about available travel options and unique promotions to enhance their experience.
-   Gather customer feedback to contribute to service improvements and operational enhancements.

## Requirements

-   Fluency in Spanish and English, both written and spoken.
-   Experience in customer service, preferably in the travel or hospitality industry.
-   Exceptional communication skills with a customer-focused mindset.
-   Strong problem-solving abilities and the capacity to work effectively under pressure.
-   Proficient in using customer support software and standard office applications.
-   Detail-oriented with strong organizational skills.
-   Flexibility to work varied hours, including evenings and weekends as necessary.

## Benefits

-    Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/7F86975F1C/apply)

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