# Finnish Speaking VIP Customer Support Agent

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is seeking a Finnish Speaking VIP Customer Support Agent to join a dedicated team serving high-profile clients. This role is perfect for individuals who are committed to providing unparalleled customer service and personalized support in a fast-paced and prestigious environment.

  

### Responsibilities

-   Provide exceptional support to VIP Finnish-speaking customers through various communication channels, including phone, email, and chat.
-   Establish and maintain strong relationships with high-value clients, ensuring their needs are understood and met.
-   Resolve complex inquiries and issues efficiently, ensuring customer satisfaction at all times.
-   Maintain detailed records of customer interactions for effective follow-up and service enhancement.
-   Collaborate with internal teams to ensure seamless service delivery and effective resolution of client issues.
-   Proactively seek customer feedback to enhance service quality and drive improvements.
-   Stay updated on product offerings and promotional activities to provide accurate information to clients.

## Requirements

-   Fluency in Finnish and English, both written and spoken.
-   Previous experience in customer service, particularly with VIP or high-value clients.
-   Outstanding communication and relationship-building skills.
-   Strong analytical and problem-solving capabilities.
-   Detail-oriented with excellent organizational skills.
-   Familiarity with CRM systems and standard office software.
-   A proactive and customer-oriented mindset, passionate about delivering exceptional service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/80B9DF7A6E/apply)

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