# German Speaking Customer Service for Construction industry -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Germany (Remote) · Full-time · Posted 2025-11-07

**Salary:** EUR 20,000–23,000

**Workplace:** remote

**Department:** German

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a German Speaking Customer Service Representative in the Construction Industry. This position is aimed at individuals passionate about providing excellent service while working within a dynamic sector. Join our team and support clients in managing their needs related to construction projects and services.

  

### Responsibilities

-   Deliver top-notch customer service to German-speaking clients in the construction industry through phone, email, and chat.
-   Assist clients with inquiries related to products, services, and project details.
-   Provide support with order processing, delivery schedules, and product availability.
-   Manage customer complaints and feedback professionally, ensuring timely resolution and client satisfaction.
-   Maintain a comprehensive understanding of construction materials, tools, and services offered.
-   Collaborate with project managers and sales teams to inform clients about ongoing projects and updates.
-   Document all customer interactions accurately and contribute to reporting and analytics for service improvement.

## Requirements

-   Fluency in German and English, both written and spoken.
-   Experience in customer service, preferably within the construction or industrial sector.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving abilities and the ability to handle challenging situations calmly.
-   Proficiency with customer service software and Microsoft Office Suite.
-   Detail-oriented with strong organizational skills.
-   A proactive attitude with the ability to work independently and as part of a team.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/812A13E64B/apply)

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