# Swedish Speaking Technical Support Advisor

> Patrique Mercier Recruitment By Nellie · Sweden (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is a distinguished recruitment agency recognized for its ability to place talented individuals with leading organizations. We are excited to announce an opening for a Swedish Speaking Technical Support Advisor to join our dedicated customer service team. This role is suited for individuals who have a solid technical foundation and a desire to provide excellent support to Swedish-speaking clients.

  

### Responsibilities

-   Provide outstanding technical support to Swedish-speaking customers via phone, email, and chat platforms.
-   Identify, troubleshoot, and resolve technical issues to ensure a high level of client satisfaction.
-   Guide customers on how to utilize products and features effectively.
-   Maintain accurate records of customer interactions and solutions in our CRM system.
-   Work in conjunction with product and engineering teams to address complex customer issues.
-   Perform follow-ups to guarantee customer issues are completely resolved and satisfaction is achieved.
-   Keep up-to-date with product developments and industry changes to enhance support quality.

## Requirements

-   Fluency in Swedish and English, both written and spoken.
-   Prior experience in technical support or a customer service role is preferred.
-   Strong technical aptitude with excellent troubleshooting capabilities.
-   Exceptional attention to detail and critical thinking skills.
-   Strong verbal and written communication skills with a focus on customer care.
-   Experience using CRM systems and remote support tools is advantageous.
-   Ability to work efficiently both independently and as part of a team.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/81CBBC33B6/apply)

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