# Finnish Speaking In-Game Support Analyst

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is thrilled to announce an opportunity for a Finnish Speaking In-Game Support Analyst. This role is perfect for individuals who are both passionate about gaming and committed to delivering excellent customer support. As an In-Game Support Analyst, you will assist Finnish-speaking players by resolving their inquiries and ensuring they have a fantastic gaming experience.

  

### Responsibilities

-   Provide real-time support to Finnish-speaking players via in-game chat, email, and community platforms.
-   Identify and troubleshoot a range of in-game issues, aiding players with technical challenges related to gameplay and accounts.
-   Document and manage player issues in the support ticketing system, ensuring effective follow-up and resolution.
-   Communicate clearly with players to explain game mechanics, features, and any updates for better understanding.
-   Collaborate with the development team to share player feedback and highlight recurring issues.
-   Stay updated on the latest game releases, features, and industry trends to offer knowledgeable support.
-   Contribute to the continuous improvement of support processes to enhance player satisfaction.

## Requirements

-   Fluency in Finnish and English, with excellent verbal and written communication skills.
-   Previous experience in customer support, particularly in the gaming industry, is strongly preferred.
-   Strong troubleshooting and analytical skills to effectively assist players with various technical issues.
-   A genuine passion for gaming, with good knowledge of game mechanics and community dynamics.
-   Willingness to work flexible hours, including evenings and weekends, to accommodate player needs.
-   Familiarity with customer support systems and ticketing tools is a plus.
-   A positive, empathetic attitude and a commitment to delivering exceptional player support.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/823DA324E7/apply)

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