# Finnish Speaking Online Shopping Advisor

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-08

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is proud to present an exciting opportunity for a Finnish Speaking Online Shopping Advisor. If you are enthusiastic about customer service and have a love for online shopping, this position is an excellent fit. As an Online Shopping Advisor, you will provide exceptional support to Finnish-speaking customers, guiding them through their shopping experience to ensure satisfaction.

  

### Responsibilities

-   Assist Finnish-speaking customers via chat, email, and phone with their online shopping queries.
-   Deliver detailed product information and personalized recommendations to enhance the customer experience.
-   Manage inquiries related to order statuses, returns, and exchanges with efficiency and professionalism.
-   Understand customer needs and provide tailored solutions to improve satisfaction.
-   Keep abreast of product knowledge, promotions, and company policies to provide accurate information.
-   Document customer interactions thoroughly for follow-up and quality assurance.
-   Work collaboratively with team members and other departments to resolve customer issues.

## Requirements

-   Fluency in Finnish and English, with strong verbal and written communication skills.
-   Experience in customer service, particularly in an online retail or e-commerce context.
-   A passion for e-commerce and an understanding of online shopping preferences.
-   Able to build rapport with customers and provide effective and empathetic support.
-   Familiarity with customer service technologies and e-commerce platforms.
-   Excellent organizational skills, capable of multitasking and managing various inquiries efficiently.
-   A positive, team-oriented attitude with a commitment to exceeding customer expectations.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/83F18F5175/apply)

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