# Finnish Speaking Customer Loyalty Advisor

> Patrique Mercier Recruitment By Nellie · Finland (Remote) · Full-time · Posted 2025-08-07

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Nellie

## Description

Patrique Mercier Recruitment FR is pleased to announce an exciting opportunity for a Finnish Speaking Customer Loyalty Advisor. This position is ideal for individuals who are enthusiastic about customer service and dedicated to creating a loyal customer base through exceptional support.

  

### Responsibilities

-   Provide superior support to Finnish-speaking customers, focusing on fostering strong and lasting customer relationships.
-   Address customer inquiries concerning accounts, products, and loyalty programs with professionalism and care.
-   Proactively engage with customers to offer updates, resolve issues, and gather invaluable feedback for service improvement.
-   Promote loyalty programs, clearly communicating benefits to encourage sustained engagement with the brand.
-   Collaborate closely with cross-functional teams to ensure excellent service delivery and effective resolution of customer concerns.
-   Gather and analyze customer feedback and loyalty metrics to recommend enhancements in overall customer experience.
-   Maintain comprehensive records of customer interactions and insights in the CRM system for ongoing improvement efforts.

## Requirements

-   Fluency in Finnish and English, both spoken and written.
-   Experience in customer service or customer loyalty positions, particularly within retail or service industries.
-   Exceptional communication and interpersonal skills, with a strong commitment to customer satisfaction.
-   Familiarity with CRM software and proficiency in Microsoft Office applications.
-   Strong analytical abilities and a proactive mindset towards customer engagement and issue resolution.
-   Ability to work well in a team environment and adapt to diverse customer needs.
-   Flexibility to work various hours, including evenings and weekends as needed.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/85A9577CC6/apply)

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