# German Speaking Travel Support Advisor - Work In Sofia, Bulgaria

> Recruitment By Ierotheos · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-11-03

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** German

## Description

## German Speaking Travel Support Advisor

## About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class opportunities across Europe. As a leader in the BPO sector, we specialize in high-impact placements that drive career growth for professionals seeking exceptional roles in dynamic international hubs.

## Job Overview

We are currently looking for passionate individuals to join our team in Sofia as a German Speaking Travel Support Advisor. This German Speaking Travel Support Advisor position in Bulgaria is the perfect opportunity for travel enthusiasts to kickstart a rewarding career within the booming travel industry while enjoying one of the best relocation support programs for jobs in Bulgaria.

## Key Responsibilities

-   Provide high-quality customer service to travelers via phone, email, and chat.
-   Assist clients with booking modifications, itinerary management, and travel documentation inquiries.
-   Resolve travel-related issues and emergencies with efficiency and empathy.
-   Maintain comprehensive knowledge of global travel regulations and airline policies.
-   Navigate multiple travel booking platforms to provide accurate real-time information to our German-speaking clients.
-   Ensure that all service standards are met to maintain high customer satisfaction levels within the travel sector.
-   Document all interactions accurately within the CRM system.

## Requirements

-   Native or fluent German (spoken and written).
-   Valid EU passport (mandatory).
-   Strong interpersonal skills with a passion for the travel industry.
-   Ability to thrive in a fast-paced environment.
-   Previous experience in travel, tourism, or customer support is considered a distinct advantage for these German-speaking jobs.
-   Professionalism and a service-oriented mindset.

## Benefits

## What We Offer

-   Competitive Monthly Salary.
-   Fully Paid Training.
-   Health Insurance.
-   Fully Paid Relocation Package (flight, transfer, hotel).
-   Free Relocation Concierge — a dedicated Relocation Experts team that handles documentation, accommodation and settling in.
-   Monthly Performance Bonus.
-   And Much More...

## Life in Bulgaria

Choosing to pursue jobs in Bulgaria means embracing a lifestyle that balances professional development with a vibrant Mediterranean-adjacent culture. Bulgaria offers a rich historical tapestry, stunning mountain ranges, and a cost of living that allows for a high quality of life, making it a premier destination for European expatriates.

Beyond the professional benefits, the expatriate community in Bulgaria is welcoming and diverse. With incredible local cuisine, a lively social scene, and world-class hospitality, living in Bulgaria provides an enriching experience that extends far beyond the workplace.

## How to Apply

If you are ready to take the next step in your career and join a vibrant team in Sofia, we invite you to apply now. Our team at Mercier Consultancy Group looks forward to helping you make your professional transition a success. Click the Apply Now button to begin your journey with us.

## Apply

[Apply at Recruitment By Ierotheos](https://apply.workable.com/patrique-mercier-recruitment-fr/j/87D5EF349E/apply)

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