# Portuguese Speaking CS Jobs In Bulgaria - Work In Sofia - Fully Paid Relocation

> Patrique Mercier Recruitment By Nellie · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-03-14

**Salary:** EUR 15,000–20,000

**Workplace:** remote

**Department:** Patrique Bulgaria

## Description

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives in Sofia, Bulgaria, complete with fully paid relocation! This is a wonderful chance for individuals eager to grow their careers in a dynamic environment while enjoying the vibrant culture of Bulgaria.

  

### Responsibilities

-   Provide top-notch customer service to Portuguese-speaking clients through various communication channels, including phone, email, and chat.
-   Assist customers by handling inquiries, resolving issues, and providing detailed information about our products and services.
-   Professionally manage customer complaints and ensure a positive customer experience.
-   Document customer interactions accurately and follow up to maintain high satisfaction levels.
-   Collaborate with team members and other departments to improve service quality and efficiency.
-   Stay updated on company policies, products, and promotions to effectively assist customers.
-   Participate in continuous training programs to enhance product knowledge and customer service skills.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Experience in customer service or a related field is preferred.
-   Strong communication skills and the ability to build rapport with customers.
-   Problem-solving skills and the ability to thrive in a fast-paced environment.
-   Proficiency in customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational abilities.
-   Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

## Benefits

-   Paid comprehensive training provided
-   Secure job with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Choose from over 50 benefits and services
-   Welcoming international work atmosphere
-   Ongoing support and learning opportunities
-   Bonuses for referring new employees
-   **Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/88369D8DBC/apply)

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