# Norwegian Speaking Tier 1 Support Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Norway (Remote) · Full-time · Posted 2025-08-01

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Norwegian

## Description

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Tier 1 Support Agent. This role is ideal for individuals who are passionate about customer service and want to make a difference for our Norwegian-speaking clients. As a Tier 1 Support Agent, you will be the first point of contact, providing crucial support and assistance.

  

### Responsibilities

-   Respond to customer queries from Norwegian-speaking clients through phone, email, and chat efficiently and courteously.
-   Troubleshoot basic technical issues, providing suitable solutions or escalating when necessary.
-   Offer clear and accurate information regarding products, services, and company policies.
-   Document all customer interactions and resolutions diligently in the support management system.
-   Educate customers on product features and provide helpful tips to enhance their experience.
-   Work collaboratively with colleagues to boost service quality and improve customer satisfaction.
-   Stay informed about company products, updates, and industry trends to provide effective support.

## Requirements

-   Fluency in Norwegian and English, with strong verbal and written communication skills.
-   Previous experience in customer service or support roles is preferred.
-   Strong problem-solving capabilities with a customer-focused mindset.
-   Ability to operate efficiently in a fast-paced environment.
-   Familiarity with support ticketing systems and CRM tools is a plus.
-   Detail-oriented and capable of multitasking effectively.
-   A proactive attitude with a genuine desire to help customers succeed.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/88FD16AEAF/apply)

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