# Spanish Speaking E-commerce Support Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Spain (Remote) · Full-time · Posted 2025-07-31

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Spanish

## Description

Patrique Mercier Recruitment FR is excited to announce an opening for a Spanish Speaking E-Commerce Support Specialist. This position presents a fantastic opportunity for individuals who possess a passion for e-commerce and are fluent in Spanish. You will be instrumental in delivering an exemplary online shopping experience for our Spanish-speaking customers, helping to meet their needs and inquiries with professionalism and efficiency.

  

### Responsibilities

-   Deliver superior support to Spanish-speaking customers via email, chat, and phone inquiries.
-   Assist customers with inquiries related to product details, order status, returns, and payment procedures.
-   Effectively resolve customer complaints and issues promptly and professionally.
-   Accurately and efficiently manage and process customer orders.
-   Stay updated on product changes, promotions, and company guidelines.
-   Collaborate with various teams to enhance customer service and experience.
-   Maintain accurate records of customer interactions in the CRM system for effective follow-up.

## Requirements

-   Fluency in Spanish and English, both written and spoken.
-   Prior experience in customer service or e-commerce roles is preferred.
-   Strong passion for e-commerce and awareness of online shopping trends.
-   Exceptional communication skills with a focus on delivering outstanding customer service.
-   Knowledge of customer support software and CRM systems is a plus.
-   Ability to work independently while managing inquiries in a dynamic environment.
-   Strong analytical skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/8A73C5D849/apply)

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