# Italian Speaking VIP Customer Support Agent -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Italy (Remote) · Full-time · Posted 2025-07-29

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Italian

## Description

Join Patrique Mercier Recruitment FR as an Italian Speaking VIP Customer Support Agent. This exciting role provides you with the opportunity to work with high-profile clients in a premium environment, offering exceptional service and support in a fast-paced setting. If you have a passion for customer satisfaction and a flair for communication, this is the perfect role for you!

  

### Responsibilities

-   Deliver personalized support to VIP customers, addressing their inquiries via various channels including phone, email, and chat.
-   Build and maintain strong relationships with high-value clients, ensuring a seamless experience.
-   Respond to complex inquiries and resolve issues swiftly, demonstrating your expertise and dedication.
-   Document customer interactions comprehensively to ensure continuity of service.
-   Collaborate with other departments to facilitate effective resolutions and enhance the client experience.
-   Proactively identify areas for improvement in service delivery and suggest changes to processes.
-   Stay informed about the latest products and services to provide accurate and relevant information.

## Requirements

-   Fluency in Italian and English, both written and spoken.
-   Demonstrated experience in customer support roles, preferably with VIP clientele.
-   Exceptional communication and interpersonal skills.
-   Strong problem-solving skills and ability to handle high-pressure situations.
-   Detail-oriented with excellent organizational skills.
-   Familiarity with CRM systems and standard office software.
-   A proactive approach and a passion for delivering outstanding customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/8A95C41BC9/apply)

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