# Portuguese Speaking Customer Service for Information Technology-Remote in Greece

> Patrique Mercier Recruitment By Nellie · Portugal (Remote) · Full-time · Posted 2025-11-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Patrique Mercier Recruitment FR is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Representative in the Information Technology (IT) industry. This role is perfect for individuals who are passionate about technology and have a strong commitment to providing excellent service to Portuguese-speaking clients.

  

### Responsibilities

-   Provide outstanding customer support to Portuguese-speaking clients via phone, email, and chat regarding IT products and services.
-   Assist customers with technical inquiries, troubleshooting issues, and providing clear guidance on product usage.
-   Collaborate with technical teams to resolve complex issues and enhance the customer experience.
-   Document customer interactions and maintain accurate records to ensure proper follow-up and resolution.
-   Stay informed about the latest developments in the IT industry to provide relevant information to clients.
-   Handle customer complaints and feedback professionally, aiming for a satisfactory resolution.
-   Participate in training sessions to improve product knowledge and customer service skills.

## Requirements

-   Fluency in Portuguese and English, both written and spoken.
-   Previous experience in customer service, ideally within the IT or technology sector.
-   Strong problem-solving skills and a keen interest in technology.
-   Excellent communication and interpersonal skills to engage effectively with clients.
-   Familiarity with customer service software and Microsoft Office applications.
-   Detail-oriented with strong organizational skills and the ability to multitask.
-   Willingness to work flexible hours as required by business needs.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/8C8D73C879/apply)

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