# Danish Speaking E-commerce Support Specialist -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Denmark (Remote) · Full-time · Posted 2025-08-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Danish

## Description

Patrique Mercier Recruitment FR is excited to announce an opportunity for a Danish Speaking E-Commerce Support Specialist. This fantastic position is designed for individuals who are not only fluent in Danish but are also passionate about e-commerce. In this role, you will be essential in delivering a high-quality online shopping experience to our Danish-speaking customers, addressing their inquiries, and providing effective support.

  

### Responsibilities

-   Provide excellent customer service to Danish-speaking clients via email, chat, and phone communications.
-   Assist customers with inquiries related to product details, order tracking, returns, and payment methods.
-   Resolve customer complaints and concerns promptly and professionally.
-   Accurately manage and process customer orders throughout the order lifecycle.
-   Stay updated on current product offerings, promotions, and company policies.
-   Collaborate with other departments to continuously improve customer service and experience.
-   Maintain detailed records of customer interactions in the CRM system for effective follow-up.

## Requirements

-   Fluency in Danish and English, both written and spoken.
-   Previous experience in customer service or e-commerce is preferred.
-   Strong enthusiasm for e-commerce and an understanding of online shopping behaviors.
-   Excellent communication skills and a commitment to providing superior customer service.
-   Experience with customer support software and CRM systems is advantageous.
-   Ability to work independently and effectively manage customer inquiries in a fast-paced environment.
-   Strong analytical skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Fully Paid Training
4.  Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5.  Health Insurance
6.  Private Health Insurance
7.  2 Extra Salaries Per Year
8.  And Much More...

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/928F58100D/apply)

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