# Portuguese Speaking Customer Service for Energy (Oil & Gas) -Remote in Greece

> Patrique Mercier Recruitment By Nellie · Portugal (Remote) · Full-time · Posted 2025-11-06

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Patrique Mercier Recruitment FR is thrilled to announce an exciting opportunity for a Portuguese Speaking Customer Service Representative specializing in the Energy (Oil & Gas) industry. This role offers a unique chance to be part of a dynamic team that supports clients and stakeholders in one of the most critical sectors globally.

  

### Responsibilities

-   Provide exceptional customer service to Portuguese-speaking clients in the Oil & Gas industry through phone, email, and chat.
-   Assist customers with inquiries related to services, account management, and product information.
-   Support clients throughout their journey, from initial inquiries through to post-sale support.
-   Handle customer complaints and concerns professionally, ensuring timely resolution to enhance customer satisfaction.
-   Maintain comprehensive knowledge of the company's services and industry regulations to provide accurate information.
-   Document all customer interactions clearly and maintain detailed records for compliance and service improvement.
-   Collaborate with internal teams to address complex inquiries and provide tailored solutions for clients.

## Requirements

-   Fluency in Portuguese and English (written and spoken); knowledge of additional languages is a plus.
-   Experience in customer service, particularly in the Energy, Oil & Gas, or related industries is preferred.
-   Strong communication and interpersonal skills.
-   Ability to handle sensitive information with discretion and professionalism.
-   Proficiency in customer service software and Microsoft Office Suite.
-   Detail-oriented with excellent organizational skills and ability to manage multiple tasks.
-   A keen interest in the energy sector and a willingness to learn about industry developments.

## Benefits

-     Private Health Insurance 
-   Training & Development 
-    Performance Bonus  
-   2 Extra Salaries Per Year Fully Paid Training  
-   Fully Paid Relocation Package ( flight, transfer and hotel )   
-   Free Greek Lessons, discounts and other perks

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/941D772345/apply)

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