# French Speaking Customer Service -Relocation to Sofia

> Patrique Mercier Recruitment By Nellie · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-08-18

**Salary:** EUR 15,000–20,000

**Workplace:** remote

**Department:** French

## Description

Patrique Mercier Recruitment FR is excited to announce a unique opportunity for French Speaking Customer Service Representatives to work in Sofia, Bulgaria, with fully paid relocation. This role offers a chance to immerse yourself in a vibrant city while providing excellent service for a leading company.

### Responsibilities

-   Deliver exceptional customer service to French-speaking clients via phone, email, and chat.
-   Assist customers with inquiries and issues related to products and services, ensuring a positive experience.
-   Document interactions accurately and efficiently, maintaining up-to-date records for analysis and reporting.
-   Collaborate with team members and other departments to resolve complex customer issues.
-   Provide feedback and suggestions for improving customer service processes.
-   Stay informed about product knowledge and industry trends to offer relevant support to customers.

## Requirements

-   Fluency in French and English, both written and spoken.
-   Experience in customer service or a related field is preferred.
-   Strong communication skills and a customer-oriented mindset.
-   Ability to handle customer inquiries and resolve issues effectively.
-   Competence with customer service tools and Microsoft Office applications.
-   Detail-oriented with strong organizational abilities.
-   Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.

## Benefits

-   Paid comprehensive training provided
-   Secure job with opportunities for career growth
-   Competitive salary
-   Extra health insurance options
-   Choose from over 50 benefits and services
-   Welcoming international work atmosphere
-   Ongoing support and learning opportunities
-   Bonuses for referring new employees
-   **Financial assistance for relocation (including transportation, temporary lodging, rent support, and help finding a permanent home)**

## Apply

[Apply at Patrique Mercier Recruitment By Nellie](https://apply.workable.com/patrique-mercier-recruitment-fr/j/98C2FF6526/apply)

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